Applying Generative AI for Career Services

Generative AI is rapidly reshaping how employers hire, assess talent, and manage applications of job seekers. Career practinioners already support jobseekers through resume generation, job matching, and interview simulations. Modern career practitioners must now perform higher-order interpretation, sense-making, and narrative refinement.

This two-part programme introduces career coaches to advanced GenAI-enabled capabilities that meaningfully amplify their practice. It is training for advanced coaching practice on how to use GenAI as a strategic partner, enhance their productivity and capabilities, while retaining human judgment, contextual sensitivity, and domain expertise.

Programme Objective

DAY 1 (3 Hours): AI for Market Intelligence & Career Feasibility

By the end of Day 1, participants will be able to:
• Analyse job descriptions and labour-market signals using Generative AI
• Identify data-backed career pathways grounded in skills adjacency
• Conduct an AI-assisted Career Feasibility Audit (viability, risk, evidence)
• Build clear, visual multi-pathway career maps using AI tools
• Detect unrealistic, biased, or hallucinated AI suggestions
• Integrate AI insights into practical coaching interventions

DAY 2 (3 Hours): Refining Human Authenticity, Clarity of voice, and Cross-Channel Coherence in an AI-Generated World.

By the end of Day 2, participants will be able to:
• Evaluate weaknesses in AI-generated resumes
• Strengthen narrative clarity, authenticity, and industry alignment
• Build multi-directional career narratives consistent across platforms
• Detect and correct AI-sounding language and credibility gaps
• Use AI-supported interview simulations to stress-test narratives
• Coach jobseekers who overuse, misuse, or distrust GenAI
• Apply responsible-use guidelines confidently in real coaching sessions

Programme Outline

Day 1:

  • Introduction / Ice Breaker
  • The Changing Role of Career Coaches in an AI-Mediated Market
  • What’s New in GenAI for Hiring & Employer Use Cases
  • What GenAI Now Makes Possible for Career Practitioners
  • Using GenAI for Labour Market Intelligence
  • Lab / Demo: AI Career Pathway Map Builder
  • Ethical & Sanity Boundaries
  • Review and Recap / Brief reflection and explanation of how Day 2 builds on Day 1


Day 2:

  • Welcome / Introduction
  • Peer Sharing from Day 1
  • The New Hiring Reality: AI-Perfect Resumes Are Now Baseline
  • Practical GenAI Narrative Use Cases for Coaches
  • Lab / Demo: Engineering High-Fidelity Interview Simulations
  • Responsible Use Case Scenario
Programme Fee

*Course fees before GST

Note that purchases of goods and services from GST-registered businesses will be subject to GST at 9% GST. The GST amount calculated will be based on full course fees.

Pre-Requisites

It is recommended that participant meet the following: 

  • Minimum age requirement: 21 years old. 
  • Able to speak, listen, write, and read English with Numeracy skills at a minimum proficiency level 2 of the Employability Skills System (i.e., Workplace Literacy and Numeracy, WPLN). 
  • Possess Secondary School educational level qualification (O or N-Level). 
  • Minimum knowledge of data analytics required. 
  • At least 2 years relevant PMET experience. 
Terms & Conditions

1. All notice of withdrawal must be given in writing before the issuance of letter of confirmation. Once confirmation letter is sent to participant, no cancellation will be allowed or penalty charges will apply.

If notice of withdrawal is received:
– At least 1 week before commencement of the course, a 20% of the full course fee will be charged. For government-funded course, a 20% of full course fee before funding will be charged.

– Less than 1 week before commencement of the course, a 30% of the full course fee will be charged. For government-funded course, a 30% of full course fee before funding will be charged.
– No show on the scheduled date, a full course fee will be levied. For government-funded course, a full course fee before funding will be charged.

2. For all government-funded programmes (WSQ & Non-WSQ), funding is only applicable to:
– Singapore Citizens or Singapore Permanent Residents
– Participants who have achieved at least 75% attendance and passed all required assessments

Full course fee will be charged to participants who fail to meet the above-mentioned criteria.

3. When a course is cancelled, fail to commence or fail to complete under unforeseen circumstances, participant is allowed to defer the intake at no cost or withdraw from the course; under such situation, a full refund of the advance payment will be given.

4. Notice of change in participant’s name must be given in writing, not less than 5 days before the course commencement date.

5. SMF CCL reserves the right, at our sole discretion, to change, modify or otherwise alter these terms and conditions at any time. Such modifications shall become effective immediately upon the posting thereof.

6. SMF Centre for Corporate Learning Pte Ltd has a Data Protection Policy which provides more information about how we collect, use and disclose your personal data. Please click the link below to know more.
https://smfccl.sg/privacy/

Appeal Process

1. The candidate has the right to disagree with the assessment decision made by the assessor.

2. When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.

3. If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.

4. If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.

5. If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.

6. If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.

7. The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.

8. The candidate must lodge the appeal within 7 days, giving reasons for appeal together with the appeal fee of $109.00 (inclusive of 9% GST).

9. The assessor can help the candidate with writing and lodging the appeal.

10. The assessment manager will collect information from the candidate & assessor and give a final decision.

11. A record of the appeal and any subsequent actions and findings will be made.

12. An Assessment Appeal Panel will be formed to review and give a decision.

13. The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.

14. The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.

15. Please click the link below to fill up the Candidates Appeal Form.

 www.smfccl.sg/appeal/

Need help? Get in touch with our team now.

Programme Key Information

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