Data to Decisions: Data Analytics Appreciation
This one-day workshop introduces non-analyst employees to a practical data-to-decision workflow using
Microsoft 365 Copilot Chat and Excel. It is designed for an environment without Copilot embedded in Excel
or access to advanced Copilot agents. Participants will use Copilot Chat to understand and explore a
prepared, non-confidential dataset, use Excel to apply basic cleaning and create an editable chart, and use
human judgement to verify and communicate the resulting insight. The programme focuses on analytics
appreciation rather than technical analyst training. Each participant will frame a useful business question,
recognise common data-quality issues, explore a comparison or trend, and present a decision-focused
insight using the What, So What, Now What structure.
•Explain how data analytics supports workplace reporting and evidence-based decisions.
•Recognise common data-quality issues, including missing values, duplicates, and inconsistent categories.
•Use Microsoft 365 Copilot Chat to understand and explore an uploaded or pasted dataset.
•Apply basic cleaning and checking actions in Excel using accessible features.
•Create an appropriate Excel chart to communicate a comparison or trend.
•Present a verified insight using the What, So What, Now What structure.
Workshop Methodology
The workshop combines concise explanations, guided demonstrations, hands-on practice, and peer review. Participants follow one connected case from raw data to a management-ready insight. Copilot Chat is used as a thinking and guidance assistant, while Excel remains the working file and visualisation tool. Participants review Copilot’s suggestions and verify every conclusion against the source data. The programme does not depend on Copilot in Excel, Copilot agents, Power BI, Power Query, DAX, predictive analytics, or advanced statistical techniques.
Tools Required
This workshop requires the following participant setup and access:
•Laptop with the client’s approved version of Microsoft Excel
•Microsoft 365 Copilot Chat access through the participant’s organisational account
•Permission to upload the supplied Excel file, or use the approved copy-and-paste fallback
•Internet access and a trainer-provided, non-confidential workplace dataset
•Copilot in Excel and Copilot agents are not required
Applicants must be 25 years old or above and meet at least one of the following criteria:
- Sales personnel who wish to enhance their sales effectiveness, customer engagement, and business development skills; or
- Business Development Executives, Sales Executives, Account Managers, Key Account Executives, Sales Engineers, Customer Success Executives, or professionals in client-facing roles; or
- Early- and mid-career professionals who are responsible for managing customer relationships, driving sales, or identifying business opportunities
1. All notice of transfer/withdrawal / deferment must be given in writing and submitted at least 2 weeks prior to course commencement.
2. An administrative fee of $60 (GST inclusive) will be imposed if notice is received less than 2 weeks.
3. If notice of withdrawal is received:
– At least 1 week before commencement of the course, a 20% of the full course fee will be charged. For government-funded course, a 20% of full course fee before funding will be charged.
– Less than 1 week before commencement of the course, a 30% of the full course fee will be charged. For government-funded course, a 30% of full course fee before funding will be charged.
– No show on the scheduled date, a full course fee will be levied. For government-funded course, a full course fee before funding will be charged.
4. For all government-funded programmes (WSQ & Non-WSQ), funding is only applicable to:
– Singapore Citizens or Singapore Permanent Residents.
– Participants who have achieved at least 75% attendance and passed all required assessments.
– Full course fee will be charged to participants who fail to meet the above-mentioned criteria.
5. Certificates or Statement of Attainment or Certificate of Attendance will only be issued to participants who have achieved 75% attendance and undergo assessment (if applicable).
6.When a course is cancelled, fails to commence or fails to complete under unforeseen circumstances, participant is allowed to defer the intake at no cost or withdraw from the course; under such situation, a full refund of the advance payment will be given.
7. Notice of change in participant’s name must be given in writing, 1no less than 5 days prior to course commencement.
8. SMF reserves the right to change the venue, cancel or postpone the event without prior notice and full refund will be given under such circumstances. Such modifications shall become effective immediately upon the posting thereof. Please approach your account manager for more queries.
9. SMF Centre for Corporate Learning Pte Ltd has a Data Protection Policy which provides more information about how we collect, use and disclose your personal data. Please click the link below to know more.
https://smfccl.sg/privacy/
1. The candidate has the right to disagree with the assessment decision made by the assessor.
2. When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
3. If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
4. If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
5. If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
6. If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
7. The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
8. The candidate must lodge the appeal within 7 days, giving reasons for appeal together with the appeal fee of $109.00 (inclusive of 9% GST).
9. The assessor can help the candidate with writing and lodging the appeal.
10. The assessment manager will collect information from the candidate & assessor and give a final decision.
11. A record of the appeal and any subsequent actions and findings will be made.
12. An Assessment Appeal Panel will be formed to review and give a decision.
13. The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
14. The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
15. Please click the link below to fill up the Candidates Appeal Form.
