Design Thinking in Action – Tactile & Strategic Problem Solving Using the SEE Cycle with Value-Added LEGO® Experience
This highly interactive workshop brings Design Thinking to life through hands-on, minds-on learning using the SEE Cycle (Sense, Explore, Express) and the creative power of LEGO® Serious Play®.
Participants will tackle real-world challenges using a structured yet flexible design thinking approach, blending strategic problem solving with tactile engagement to unlock innovation, collaboration, and user-centric solutions.
Whether you’re in business, design, education, or operations, this workshop equips you with practical tools to approach problems differently—and solve them with purpose and creativity.
Through experiential activities and guided facilitation, learners will:
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Develop empathy-driven insights into user needs
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Ideate and prototype creative solutions with LEGO®
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Strengthen communication, storytelling, and team collaboration
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Apply the SEE Cycle to drive innovation in workplace scenarios
Day 1 – See & Explore: User-Centric Discovery and Problem Framing
- Morning Session: Welcome and Orientation
– Icebreaker: Role-building exercise using symbolic tactile materials
– Introduction to the SEE Design Thinking Cycle (See, Explore, Evolve)
– Module 1: Building Creative Confidence
– Embracing ambiguity and nurturing curiosity
– Activity: Reframing typical workplace or career challenges with visual metaphors
- Afternoon Session: Deep User Empathy and Insight Mapping
– Module 2: Empathy in Action
– Tools for user observation, interviews, and experience mapping
– Activity: Empathy Map + Persona creation using sketching and tokens
– Module 3: Problem Framing
– Synthesizing user data into actionable “How Might We…” statements
– Optional tactile exercise for visualizing systemic challenges
Day 2 – Evolve: Ideation, Prototyping and Iteration
- Morning Session: Idea Generation and Tangible Exploration
– Module 4: Creative Ideation
– “Crazy 8s” rapid idea sketching
– Tactile brainstorming with everyday materials to model early solutions
– Module 5: Prototyping Concepts
– Using foam, sticks, paper, and craft tools to bring ideas to life
– Emphasis on speed over perfection
- Afternoon Session: Introducing LEGO® SERIOUS PLAY® as the Bonus Element
– Module 6: Value-Add Prototyping with LEGO® SERIOUS PLAY®
– Highlighting the depth of systems thinking and abstract storytelling through LEGO
– Teams recreate evolved prototypes using LEGO to uncover hidden dynamics
– Module 7: Testing & Commitment
– Peer-to-peer testing with real-time feedback
– Reflection: “What I’ll do differently” – Commitment Wall
SMF Member Course Fee: $750
Non-SMF Member Course Fee: $800
*Course fees before GST
Note that purchases of goods and services from GST-registered businesses will be subject to GST at 9% GST. The GST amount calculated will be based on full course fees.
• O Level and above
• A minimum of 3 years working experience
• Language proficiency is English, at GCE N’ Level
An applicant must be at least 18 years of age on admission to the programme.
1. All notice of withdrawal must be given in writing before the issuance of letter of confirmation. Once confirmation letter is sent to participant, no cancellation will be allowed or penalty charges will apply.
If notice of withdrawal is received:
– At least 1 week before commencement of the course, a 20% of the full course fee will be charged. For government-funded course, a 20% of full course fee before funding will be charged.
– Less than 1 week before commencement of the course, a 30% of the full course fee will be charged. For government-funded course, a 30% of full course fee before funding will be charged.
– No show on the scheduled date, a full course fee will be levied. For government-funded course, a full course fee before funding will be charged.
2. For all government-funded programmes (WSQ & Non-WSQ), funding is only applicable to:
– Singapore Citizens or Singapore Permanent Residents
– Participants who have achieved at least 75% attendance and passed all required assessments
Full course fee will be charged to participants who fail to meet the above-mentioned criteria.
3. When a course is cancelled, fail to commence or fail to complete under unforeseen circumstances, participant is allowed to defer the intake at no cost or withdraw from the course; under such situation, a full refund of the advance payment will be given.
4. Notice of change in participant’s name must be given in writing, not less than 5 days before the course commencement date.
5. SMF CCL reserves the right, at our sole discretion, to change, modify or otherwise alter these terms and conditions at any time. Such modifications shall become effective immediately upon the posting thereof.
6. SMF Centre for Corporate Learning Pte Ltd has a Data Protection Policy which provides more information about how we collect, use and disclose your personal data. Please click the link below to know more.
https://smfccl.sg/privacy/
1. The candidate has the right to disagree with the assessment decision made by the assessor.
2. When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
3. If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
4. If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
5. If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
6. If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
7. The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
8. The candidate must lodge the appeal within 7 days, giving reasons for appeal together with the appeal fee of $109.00 (inclusive of 9% GST).
9. The assessor can help the candidate with writing and lodging the appeal.
10. The assessment manager will collect information from the candidate & assessor and give a final decision.
11. A record of the appeal and any subsequent actions and findings will be made.
12. An Assessment Appeal Panel will be formed to review and give a decision.
13. The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
14. The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
15. Please click the link below to fill up the Candidates Appeal Form.
